User Data Protection

Rezeki88 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Users

Rezeki88 takes our responsibility to your privacy seriously. This Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective: 1 January 2026
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Rezeki88's Six Data Protection Principles

This is a summary of how Rezeki88 handles your personal data. Please read the full document below for complete details on each principle.

Minimum Data Collection

Rezeki88 only collects data that is strictly necessary to provide its services. We do not collect irrelevant or excessive information beyond the stated purposes.

Encryption & Advanced Security

All data in transit and at rest is protected with 256-bit SSL encryption. Rezeki88's security systems are monitored 24 hours a day to detect and respond to any cyber threats.

Explicit Consent Required

Rezeki88 does not process your personal data without explicit consent. You have the right to withdraw consent at any time without affecting the core services of your account.

No Data Sales

Rezeki88 does not sell, rent, or disclose users' personal data to third parties for marketing or commercial purposes without your consent. Your data is not our product.

Your Data, Your Control

You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Requests will be processed within 14 working days.

Malaysia PDPA Compliance

The Rezeki88 Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal audits to ensure ongoing compliance.

Rezeki88 respects the privacy of every user. By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue your use of the Rezeki88 platform.

01Introduction

This Privacy Policy ("Policy") describes how Rezeki88 ("we", "platform") collects, uses, discloses, and protects the personal information you provide when using our services. This Policy applies to all users who access the Rezeki88 website or use our Sports Betting, Live Casino, e-sports, virtual sports, or any other services provided by us.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and regard user data protection as a non-negotiable responsibility. Your data is more than just a number in our system — it is the trust you place in Rezeki88, and we take that responsibility seriously.

If you have any questions about how we handle your personal data, the Rezeki88 Privacy Officer team is available at any time by email at privacy@rezeki88.biz.

02Personal Data We Collect

Rezeki88 collects two main categories of data — information you provide directly, and data collected automatically as you use the platform.

Data CategoriesType of InformationMandatory / Optional
Personal IdentityFull name, MyKad number, date of birthMandatory (KYC)
Contact InformationEmail, phone number, addressMandatory
Financial DataPayment methods, deposit/withdrawal transaction recordsMandatory
Usage DataBetting records, markets accessed, wins/lossesAutomatic
Technical DataIP address, device type, operating system, browserAutomatic
Cookie DataSession preferences, login, language settingsAutomatic
CommunicationsCustomer support chat records, support emailsWhere applicable

Rezeki88 does not collect sensitive data such as health information, religious beliefs, or political affiliations unless you voluntarily disclose such information in a customer support context. Any such data is deleted immediately once the matter is resolved.

03How Data Is Collected

Rezeki88 collects data through several different channels:

A. Data You Provide Directly

  • Rezeki88 new account registration form
  • Identity verification (KYC) process, including document uploads
  • Deposit and withdrawal forms via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks)
  • Communications with the customer support team via live chat, email, or WhatsApp
  • Feedback, complaints, or enquiries you submit to us

B. Automatically Collected Data

  • Server logs recording platform access and usage activity
  • Cookies and tracking technologies that store session preferences
  • Analytics data relating to usage patterns, frequently visited markets, and session duration
  • Device information including phone model, operating system version, and browser type

04Purpose of Data Processing

Rezeki88 processes your personal data solely for the following purposes:

  • Account Management: Creating, verifying, and managing your Rezeki88 user account, including the secure login process.
  • Service Provision: Processing bets, deposits, and withdrawals via your chosen Malaysian payment method.
  • Identity Verification (KYC): Verifying that you meet the minimum age requirement (18 years old) and Malaysian user eligibility in accordance with applicable regulations.
  • Fraud Prevention: Detecting and preventing unlawful activities including money laundering, bonus abuse, and the use of multiple accounts.
  • Customer Support: Processing and responding to your inquiries, complaints, and support requests more effectively.
  • Marketing (With Consent): Sending promotional information, special offers, and Rezeki88 news — only to users who have given explicit consent.
  • Platform Improvements: Analysing usage patterns in aggregate (not individually) to improve Rezeki88's features and user experience.
  • Legal Compliance: To fulfil legal obligations and comply with directions from the relevant Malaysian authorities.

05Sharing Data With Third Parties

Rezeki88 does not sell, rent, or trade users' personal data. However, we do share data in limited and justified circumstances:

Trusted Service Providers

We share necessary data with third-party service providers who assist us in operating the platform, including payment gateway providers (Touch 'n Go, GrabPay, DuitNow, FPX), identity verification services, cloud infrastructure providers, and analytics platforms. All such providers are bound by strict data protection agreements.

Legal Obligations

Rezeki88 will disclose user data to Malaysian authorities if required by a court order, law enforcement directive, or other valid legal obligation. We will notify affected users where permitted by law.

Rezeki88 never share user data with third-party advertisers or marketing analytics companies for targeted advertising purposes without your explicit consent.

06Data Storage & Security

Data security is a core pillar of Rezeki88's infrastructure. We implement the following technical and organisational protection layers:

  • Encryption in Transit: All communications between your device and Rezeki88's servers are protected by TLS 1.3 protocol with 256-bit encryption.
  • Encryption at Rest: Sensitive data stored in our databases is encrypted using AES-256.
  • Strict Access Controls: Access to user data is restricted to staff who require it for specific duties, with mandatory two-factor authentication (2FA).
  • 24-Hour Monitoring: Rezeki88's security systems are continuously monitored by our cybersecurity team to detect anomalies and intrusion attempts.
  • Regular Backups: User data is securely and regularly backed up to ensure recovery in the event of an unexpected system failure.

Data Retention Period

Rezeki88 retains users' personal data for as long as an account remains active, and for the period required by Malaysian law following account closure (typically 7 years for financial records). Data that is no longer needed will be securely deleted or anonymised.

07User Rights Regarding Personal Data

As a Rezeki88 user, you have the following rights regarding your personal data in accordance with Malaysia's PDPA:

Right to AccessRequest a copy of the personal data we hold about you
Right to RectificationCorrect inaccurate or incomplete data
Right to ErasureRequest that your data be deleted under certain circumstances
Right to ObjectObject to the processing of your data for marketing purposes
Right to PortabilityReceive your data in a portable format
Right to RestrictRequest that we restrict processing under certain circumstances

To exercise any of these rights, contact Rezeki88's Privacy Officer by email at privacy@rezeki88.biz. Requests will be responded to within 14 working days. We do not charge any fees for reasonable data rights requests.

08Cookies & Tracking Technologies

Rezeki88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance.

Types of Cookies Used

  • Strictly Necessary Cookies: Required for core functions such as login, sessions, and security. Cannot be disabled.
  • Functional Cookies: Stores your preferences such as language, favourite markets, and display settings.
  • Analytics Cookies: Helps us understand how users interact with the platform in aggregate to improve Rezeki88's features.
  • Marketing Cookies (With Consent): Only used if you have given consent to receive personalised content.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the Rezeki88 platform. For more information on how to control cookies, please refer to your browser's documentation.

09International Data Transfers

In certain circumstances relating to technical infrastructure, user data may be processed on servers located outside Malaysia. When this occurs, Rezeki88 ensures that protection equivalent to or greater than that required under Malaysia's PDPA applies to all such data transfers.

Rezeki88 uses lawful transfer mechanisms such as standard contractual clauses and data protection impact assessments for any cross-border data transfers. You may request information about the safeguards applied to international transfers of your data by contacting our privacy officer.

10Children's Data

Rezeki88 strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect personal data from minors. Our KYC process is designed to detect and reject registrations by individuals who do not meet the minimum age requirement.

If you believe that a minor under the age of 18 has registered using false information, please contact us immediately at support@rezeki88.biz. We will investigate and delete the relevant data, and close the account immediately.

11Links to Third-Party Sites

The Rezeki88 platform may contain links to third-party websites or services, such as payment providers (GrabPay, DuitNow, and others). This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policy of every third-party website you access via links from the Rezeki88 platform. Rezeki88 is not responsible for the privacy practices of third-party websites.

12Amendments to the Privacy Policy

Rezeki88 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any significant changes will be communicated to registered users via email and a notice on the website at least 14 days before taking effect.

The "Effective" date displayed at the top of this page will be updated whenever amendments are made. Continued use of the Rezeki88 platform after any amendments take effect will be considered acceptance of the updated Policy.

13Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how Rezeki88 handles your personal data, please contact our Data Privacy Officer through the following channels:

Contact the Rezeki88 Privacy Officer

Privacy Email: privacy@rezeki88.biz
General Support Email: support@rezeki88.biz
Response Time: Within 14 business days for privacy-related enquiries
Language: Bahasa Melayu & English accepted

If you are not satisfied with our response after raising a concern directly, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia as provided under the PDPA 2010.

Your Data Is Safe with Rezeki88

We are committed to protecting your privacy in accordance with Malaysia's PDPA. Register today and enjoy Malaysia's trusted sports betting platform with complete peace of mind.

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